The use of services provided by EbookTower establishes agreement to these terms. By registering or using these services you agree that you have read and fully understood the following Terms of Service of this agreement.

1. General
   If you do not want to accept all terms of service for the EbookTower website then please do not register or accept this agreement. Any further changes modify and replace all former agreements.
2. Service
   EbookTower can be used for promotional purposes for your electronic book. We only provide our publishing and marking services to our clients after their payment is received. All other uploads or inquiries will be ignored.
3. Payment
   You agree that upon purchasing our services, that you clearly understand and agree what you are purchasing and will not file a fraudulent dispute via Issuing Bank or PayPal. The payment is acceptable in EUR or USD from credit cards Visa, MasterCard, Maestro etc., as well as PayPal. Upon a fraudulent attempt to file a dispute, we receive the right, if necessary, to reset all followers and likes, terminate your account and/or permanently ban your IP address.
4. Registration
   You agree by registering or accepting this agreement that you are at least 18 years of age.
5. Copyright
   You will in no way copy any programming, text or images used on the EbookTower website without the written consent of a EbookTower representative.
6. Disclaimer
   EbookTower will not be responsible for any damages you or your business may suffer. EbookTower makes no guarantees of any kind, expressed or implied for the services we provide. Since EbookTower uses the internet to deliver services, we cannot guarantee up time or availability of our website.
7. Change of Terms
   This Terms of Service is subject to change at any time. Notices of change will be considered given and effective on the date posted on our website. The changes made will become effective the date they are posted on our website. No further notice by EbookTower is required upon your continued use of our website or software.
8. Refund policy
   In case if you are not happy with our services or have any concerns then use our contact form. Our expert support team will be happy to resolve your concerns ASAP. If you are still not satisfied with our support, then you may apply for refund. In the following cases you may apply for refund:
   • if you bought services for the same URL by mistake;
   • if you change your decision to cancel your order before the service starts.

 In the next cases we can to reject the refund requests:

• if we miss the deadline for the order due to client’s delay/failure in providing necessary content and information on time;
• if client asks for refund in the middle of the work of the service or after it’s done;
• if client asks for refund after receiving contents and reports of the services/work done;
• if a client asks for refund because they expect some features that are not promised on service packages on our official website.

Note: we make sure that you get all the features that are given in service packages. No matter what package you have chosen, we ensure that we keep up with the order and send you detailed report about it.

Customized Services/work are non-refundable.

If we find a payment dispute or chargeback from a bank or credit card company your service/work will be blocked and or removed without any notice.

If a dispute is created after delivery of service, we retain the right remove all services rendered and/or to turn your debt over to a collection agency.

Note: Contact us during any billing issue hello@ebooktower.com

Refund or cancellations are not applicable for those works/services that are offered with special discounts or on special occasions.

9. Privacy policy
   This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.

Any personal information received will only be used to deliver your order. We will not sell or redistribute your information to anyone.

10. Confidentiality
    The client agrees that he or she will not expose information obtained from our company, as we own all information presented on this website. All of our clients’ personal information is considered private, and it will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

EbookTower implements a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

EbookTower offers the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems who are required to keep the information confidential.

EbookTower does not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating EbookTower, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. EbookTower may also release your information when it believes release is appropriate to comply with the law, enforce our site policies, or protect ours, or others, rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.